My Audi Q5 SUV engine crashed at 133,000 miles. It happened on a Saturday….and I had to have it towed…somewhere. I Googled shops that worked on Audi’s. Didn’t have good experiences w the dealerships. I saw Dragonfly…got good reviews….and open Sat. So I took a chance and called them. Tom said they had someone who specializes in Audi’s. I had it towed over…which is in a fairly convenient location. I really thought I was going to have to get another car. It took a couple of days to evaluate. The diagnosis was…the engine was gone. Tom said to give him a few days to see what he could do. They called me w a reworked engine…with all new parts…installed at a reasonable price (still Really A lot!!) BUT…..much ..much better than having to invest in another car. And Now…my car purrs …..and runs like a top. I was impressed w the professionalism and organization. They got this done in a very short time as well. All in all….for such a horrible thing happening….Dragonfly made it the best experience and outcome.
Thank you, Janice! We understand how inconvenient vehicle problems can be. We're always happy to help in any way we can to make sure our customers leave safely and get back on the road in a timely manner. We strive on telling our customers the truth and getting them the best bang for their buck! Your business means the world to us and I'll be sure to pass along the amazing words to my crew :)
- Dragonfly Automotive