I bought my car through Carmax and received notification that I was due for a 20K service check. One of the preferred/partner locations was Dragonfly which is within 10 minutes of my house so I booked an appointment. Their online booking feature was incredibly easy to use and they responded within an hour to confirm that the day and time I had requested was approved. I ended up having to change the day and time a couple days later and again, immediate approval of the new date and time I had requested. When I arrived today (Sept. 27th) I was greeted by the most friendly, professional staff and the check in process was very easy and efficient. The team - Julio and Luis - took the time to get to know me and their shop was incredibly tidy and well organized. Julio game me a quick tour of the shop and the wall art from local artists was very impressive! The email/texting service is very efficient and when my car was ready, in succession, I received a text and an email, and then a call from Julio in the shop. Their communication and follow through was excellent , the price and service were excellent, and I 100% would recommend Dragonfly Automotive to all my family, friends and others!