San Diego Auto Repair

4055 Pacific HighwaySan Diego, CA 92110
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 4:00 PM

(Saturday is by appointment only)

4

The only reason I gave them a 4 star rating is because I was there for over 2 hours for a simple oil change. When I went to go check on the status of my car after 1 hour they told me they had forgotten about me & moved me to the front. They apologized and took nearly $50 worth of work off my bill, which was great! So, in the end, they redeemed themselves & turned a negative into a positive!

Thank you for the opportunity. It was our mistake. We hope to see you again. I promise it won’t happen again!! Happy holidays!!

- Dragonfly Automotive
5

Went in for an oil change and tire rotation; my wife was very pleased and was well treated. We had a minor inconvenience with a lug nut which I didn't discover for about a month until I took my car in elsewhere for a tire change. Short story: they really went to great lengths to make it right, they stood behind their work, and responded with such kindness my wife was nearly brought to tears. These people are the type of people I want to support. We will be back for future work here. Long story: I called in and explained the situation and in a very caring, understanding, tone I was told to bring my receipt and come by and they would make it right and that they stood by their work. I honestly was prepared to fight and the response was so kind I was surprised. When we returned, they quickly amended the issue, apologized for the inconvenience numerous times and gave us a coupon for our trouble. It has been years since we have encountered such excellence in customer service, and for a very small issue they demonstrated a great deal of character and ownership in their work. We have already made plans to have additional work done here for this reason. I am still in disbelief due to how well we were treated; why can't other businesses treat us like Dragonfly treated us?

Thank you for the opportunity.!!! Happy holidays!!

- Dragonfly Automotive
5

Julio and his staff are absolutely amazing. Honest, hard-working, and timely. I received an estimate from the dealer with an estimated 8 week minimum repair time for damages on my Mercedes sedan. He was able to fix everything in 2 weeks for a fraction of the cost. Julio is a great guy and I would recommend him and his staff to any who needs a check up or repair. Later on I realized that my tires also needed an upgrade and he was able to help with that immediately and work with my schedule. Will definitely be back if my car needs anything in the future.

Thank you and happy holidays!!!

- Dragonfly Automotive
5

These are the nicest people you will ever meet for automotive service. They took me with less than an hour's notice. Absolutely great service!

5

I've got care by Julio who was super awesome friendly as anyone else at this car shop. Service was excellent, very fast and well done. Good prices too.. I can only recommend this place.

5

Quick friendly service and reasonable prices.

Thank you for your business!!

- Dragonfly Automotive
5

Dragonfly continually provides excellent service to our Fleet on a daily basis. They're capable of fixing any type of vehicles and ensures the security of their customers through their work.

5

The manager is gracious and kind, Very knowledgeable about any type of car , I was referred to him & couldn't be more satisfied..I get my smog done there for 2 vehicles every year..thanks julio!!

5

Been a valued customer for dragonfly automotive for 5 years and dont plan on stopping. Julio and his crew are very welcoming and will fix your car asap. Makes me feel like I'm part of the family. Service comes second to none. I bring all my friends and family to this location for any kind of car service. They all had great things to say. I would recommend this great automotive shop to anyone that needs a great car fixing. Thank you Julio for everything you've done for me and my friends.

5

Dragonfly is still my go to place for service and bodywork. I trust these guys and they have been worthy of that trust.