San Diego Auto Repair

4055 Pacific HighwaySan Diego, CA 92110
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 8:00 AM - 4:00 PM

(Saturday is by appointment only)

5

First and foremost...AMAZING staff. We hadn't had the best of luck and was definitely going through one of the hardest times in my life. Dragonfly Auto.. especially Julio and Oscar went out of their way to make us feel like family. Went above and beyond and for a complete stranger. People like these guys at Dragonfly are very few and far between. I definitely recommend Dragonfly to anyone that needs work done or for any automotive needs

5

Julio and his crew were amazing and offer the best customer service! They got me in for an oil change and tire rotation immediately and even stayed late to explain to me some of the issues I had regarding my scheduled maintenance. Their prices were very competitive and they really made me feel like a valued customer. I'll be taking my vehicle there for any further service and will be telling my friends about them too!

5

I don't often leave Yelp reviews, but there are a number of reasons for my willingness to comment on my experience at Dragonfly Automotive today. Apparently over a year ago there was a change in ownership at Dragonfly. My experience with the PREVIOUS owners was horrible. The OLD owners bought the wrong parts for my suspension but installed them anyways, leaving me with numerous issues that I now have to deal with! I came back to the shop today, after parts were literally falling off of my suspension, ready to voice my displeasure. To my surprise, however, I met Julio Campos, the NEW general manager, who is not just the type of human you'd want to do business with; he is the type of person you'd want your children and friends to follow and learn from. Julio told me about the many dissatisfied customers of the OLD owners coming to him with issues they're now facing. Not only did he fix my suspension problem without charging me, but afterwards he and I engaged in a lengthy discussion on the similarities between proper business etiquette and human relations in general. Julio told me that his philosophy in running Dragonfly Automotive is the same with which he wishes that other humans would behave in society--he generally cares about others and wants to make them happy. Kindness, empathy, and the golden rule are flowing out of his veins and he wishes that our society ran more on those foundations. I had a horrible time with the PREVIOUS owners of Dragonfly Automotive, but out of the kindness of his heart, and his fundamental yearning for progressive and fruitful relations with not only the business community but the community in general, Julio made sure that I would be taken care of. Not only do I plan on going back to Julio for any of my automotive needs, I truly want Julio's business to succeed because I, like Julio, want to see a change in the way our society functions, and his altruistic mantra leaves him at the forefront of that positive, progressive change. Thank you for reading.

5

I just drove away from getting my oil changed and could not wait to write a review. JULIO IS THE DEFINITION OF TRUE CUSTOMER SERVICE. I bought a groupon for synthetic blend oil when my car actually requires full synthetic (I don't know much about cars..) Julio was so understanding and honored my groupon. He chatted with me while I had to wait for my car and showed he genuinely cares for his customers. If you are looking for honest, quality automotive service, this is the place to go. THANK YOU JULIO, you are a gem!!!

5

I absolutely suggest getting anything automotive done here. The friendliest service and they won't over charge you. Everything was don't so promptly. I dropped my car off last minute and they had what I needed don't that same day!!! Ask for Julio, he's the nicest guy ever! Huge thank you to him when I needed car help!!!!! :)

5

I found a great auto repair shop today! The airbag warning light was on in my vehicle. Julio, the owner, diagnosed and quickly fixed the problem and declined to charge me for his excellent assistance. This kind of outstanding customer service is very rare in this industry. Julio has earned my business moving forward.

5

I just wanted to update this review since there was a change in ownership. Julio is a great mechanic and I still highly recommend taking your car to Dragonfly. Good service and highly knowledgeable mechanics. Thanks!

5

At 7 months pregnant we needed to basically fix everything in my car before baby gets here because my other half needs a new car more. Julio was amazing. My car went in with almost all the warning lights on, scratched up, and making all sorts of noises. Two days later my car looked brand new and drove perfectly. He went above and beyond with the service and the price was definitely less than we would have paid anywhere else. I would definitely recommend Dragonfly Automotive to everyone for amazing honest service.

5

I've got to say that the guys at Dragonfly Automotive are really beyond exceptional when it comes to professionalism and customer service. My wife and I came out to San Diego for a week long camping vacation only to have our car break down with engine issues about 90 miles outside town. Julio from Dragonfly kept the shop open after hours for us. Provided expert knowledge and price checks on all the needed parts. Hooked us up with an unbelievable rate for a car rental so that we could get around and enjoy our vacation while the car was being fixed. All repairs were handled with outstanding attention to detail. All prices were fair and competitive. The customer service was above and beyond anything I could have expected. These guys saved my car, and my vacation! Will always be grateful.

Thanks!!!

- Dragonfly Automotive
5

I've got to say that the guys at Dragonfly Automotive are really beyond exceptional when it comes to professionalism and customer service. My wife and I came out to San Diego for a week long camping vacation only to have our car break down with engine issues about 90 miles outside town. Julio from Dragonfly kept the shop open after hours for us. Provided expert knowledge and price checks on all the needed parts. Hooked us up with an unbelievable rate for a car rental so that we could get around and enjoy our vacation while the car was being fixed. All repairs were handled with outstanding attention to detail. All prices were fair and competitive. The customer service was above and beyond anything I could have expected. These guys saved my car, and my vacation! Will always be grateful.

Thanks!!!

- Dragonfly Automotive