5

5 Stars is NOT enough. I would give Julio and his team TEN STARS if it were possible. Let's start with being open on Saturdays. That's a HUGE bonus when you need your car back fast. I had some serious engine work done, and a week later, I had a hose blow. I called the shop as I was driving there, and they fixed it while I waited. Excellent customer service, and quality of work. I HIGHLY recommend this shop to anyone needing minor to major car repair.

Thanks!!!

- Dragonfly Automotive
5

I saw them on Groupon and was able to get in for an oil change. Every single person I encountered was so friendly. They provided amazing service. Tom makes me lol. I seriously could've hung out there all day.

5

Having an awesome, trusted, full-service mechanic friend is one of life's best secret gifts!! Honest, quick, reliable, fair - these guys are my mechanics turned into good friends. Someone else on here said, "Julio, the only mechanic I trust" - and I could not agree more wholeheartedly! I'd add Julio + the whole Dragonfly Automotive team. I've been coming to Julio for 5 years. He knows how much I love my little Lexus IS250 and he has always lovingly assisted me with my maintenance and upkeep of it. However, I recently got in a terrible car accident. It was 11pm at night and my car wasn't drivable - it needed to be towed. I texted Julio scared and shaken because I didn't know what else to do. Julio responded right away and told me to tow the car to the Dragonfly. He assured me it would be safe there for the night while we assessed it and figured out next steps. We worked with insurance and quickly started repairs to get her back and running. I went to pick her up this week and I couldn't believe my eyes. She was BETTER than brand new! Not only did the team fix all the cosmetic damage done on the front of the car (they set me up with a MUCH COOLER bumper/fender) - he also repainted the back of my trunk where paint was peeling from heat/damage (that little issue had been slowly killing me for months.) I was blown away with what good shape she was in. Julio is a genuinely good hearted man. Dragonfly is a family owned-run business. The team will let you know what all your options are and you can rest assured they are giving you the best possible price for the service/work/parts. I feel safe and supported knowing I can lean on Julio whenever I'm having car trouble. I'm so grateful to have a mechanic I love and trust!

5

When you find a mechanic that you love and trust you never let them go. Julio has been my go to guy for 6+ years. He’s always been incredibly dependable and does amazing work. He’s competitive with his pricing and is such a positive person. I love everything about this shop! He’s worth a call if you are in need of a repair!

5

I've been to Dragonfly Auto a few times now, and I will not take my car anywhere else from now on. Julio is awesome and always takes great care of my car... I couldn't be happier!

5

I am pretty sure Julio is an angel sent from above. No joke. I'm new to San Diego and my car broke down in 6pm traffic. California drivers are not as kind as Texas drivers... not a single person helped me. AAA and my boyfriend got my vehicle off the road to a safe place until the next day. Then I had to call my warranty people to see how to go about repairs. I'm thinking - HUGE HEADACHE- I called the shop and Julio answered. He was so kind and let me know he had experience dealing with the warranty process... he sent his tow truck for my vehicle, set up my loaner vehicle, sent me an Uber to my work to take me to the loaner vehicle, fixed my fuel pump in 1 day, and drove my vehicle to where I had to drop off my loaner because I was getting off of work after he closed. Hands down- THE VERY BEST customer service I have ever experienced. He communicated with me via text and phone calls the whole time. I know he had the help of Tom in the shop because he was all over it too. If you have to experience breaking down in California traffic, I 110% recommend calling these guys!! Thank you, Julio and Tom!

5

I am pretty sure Julio is an angel sent from above. No joke. I’m new to San Diego and my car broke down in 6pm traffic. California drivers are not as kind as Texas drivers... not a single person helped me. AAA and my boyfriend got my vehicle off the road to a safe place until the next day. Then I had to call my warranty people to see how to go about repairs. I’m thinking - HUGE HEADACHE- I called the shop and Julio answered. He was so kind and let me know he had experience de...

5

Adam took care of me, was really cool and worked with me and my budget. Car went in a wreck and came out brand new! Def recommendation worthy!

5

Got some work done on the front end due to violent shaking of the steering wheel when breaking. Julio was extremely professional and was kind enough to really give me the run down of the problems and show me the busted parts that had been replace. He will make sure that are satisfied with the work done. I would recommend him.

Thanks for the opportunity!!!

- Dragonfly Automotive
5

Found these guys through Groupon. Unfortunately my car takes full synthetic so the price was different..but still way better than most everyone one else. I've had a few oil changes here already...but on one occasion my card was not going through and of course at that point it got busy. Julio told me to call back when I figured it out to pay over the phone! Wait! What?! This guy is going to let me walk out of here without paying?! I was floored by this. I called back with a payment and couldn't thank him enough for in trusting that I would call back and pay what I owed. Amazing! I never make an appointment and they always seem to fit me in same day! Thanks guys!!!