Luis was great and professional. So was the technician dude who I didn't catch the name of. I paid more here to get my oil change then at my previous shop who were sketchy. My only complaint would be the old manager guy complained about Groupons and then losing money on them to me. That was unprofessional. I see why there were mixed reviews. I read all the reviews before deciding to come here. Basically happy people like me dealt with Luis. When they had to deal with the disgruntled old dude they left not so good reviews on Yelp. Thankfully I met Luis first or I probably would've left a bad review if I had to deal with the manager guy who has anger issues. 5 stars for Luis and the shop, minus one star for the unprofessional manager guy who hates Groupons and takes it out on customers.
Thank you for taking the time to share your experience at our shop, Ray. Honest feedback is always taken into account, so we appreciate you bringing this issue to our attention for improvement in the future. We're happy hearing Luis and the technician were able to help and we appreciate you choosing Dragonfly Automotive for your oil change service. Have a great weekend, Ray!
- Dragonfly Automotive