Reviews

Dragonfly - PCH

Amazing place and amazing techs. I brought my jeep in for some transmission work and they were phenomenal. Complete transparency with prices and time. Always called to give me updates and let me know what was going on with the vehicle. Ed was an amazing rep and very supportive through the entire time my car was there. Take your car here and they will get it done right without the pushy sales that you get from other shops.

Bryson, thank you! We’re thrilled our team provided transparent pricing, timely updates, and supportive service throughout your Jeep’s transmission work. We’ll be sure to share your kind words with Ed. Welcome back anytime! -Luis

- Dragonfly - PCH

Dragonfly - PCH

If you are near San Diego or city neighborhoods, this location is nearby, professional, and reasonably priced. I have had significant mechanical work done here and regular tune-ups. They identify additional issues as any good shop would, but they help you adjudicate immediate necessity vs. budgetary constraints. The only slight challenge is that their location combined with their business growth means you may have to find a spot on the street when you drop it off. When you return for it, they have it off the street safely.

Scott, we appreciate you highlighting our approach to balancing repairs with budget priorities and your patience with street parking. It’s great to know our team’s work and care have made a difference for your vehicle.

- Dragonfly - PCH

Dragonfly - PB

Honesty is a wonderful quality !!!

James, thank you for your review! We take pride in providing honest service, so we're happy to hear that stood out during your visit. We appreciate your trust and look forward to serving you again in the future!

- Dragonfly - PB

Dragonfly - PCH

We had such a great experience here! We got referred with our MaxCare coverage and the staff were very kind, professional and guided us through what was covered and what wasn't. Overall just got the impression that they are just very honest and fair, and we saw the level of patience and care they gave each customer! Really pleased with our service and also enjoyed the 90s/00s pop soundtrack. ❤️ Kindness is a choice and we we're happy to spend money with people we trust.

Shannon, your words really put a smile on our faces! We’re all about honesty and making sure everyone feels taken care of, so it’s great to hear that came through!

- Dragonfly - PCH

Dragonfly - PB

Jack, thank you for the 5-star rating from your visit. Our team at Dragonfly Automotive strives to keep every experience just as smooth and reliable.

- Dragonfly - PB

Dragonfly - PCH

I have.a Tesla - w016 Mod S. My issue was with the driver side power window. Instead of driving to the Tesla Service, I thought I can support a local shop. I checked Google and called Dragonfly to find out if they service Tesla power window. They said yes, no issue. I drive there (about to rain). They said that the inspection is $230.. Stated that it’s not credited because they have to do the work. Fair enough. A couple of hours later they gave me an estimate of $1032. I asked about parts versus labor. They said that parts were about $138… so almost $900 for labor that is only 1 hr work.. I was not prepared to spend the amount of money and left. I scheduled a visit with Tesla. The repair was $400 including the part.. less than 1 hr labor. The fact that it was also about the rain and they took advantage of it while I’m trying to bring business to a local shop. Disgrace!

Ediz, thank you for taking the time to share your experience. We take feedback seriously and remain committed to transparent estimates and quality service at Dragonfly Automotive. -Luis

- Dragonfly - PCH

Dragonfly - PCH

Fast service and friendly staff

Oscar, it’s great to hear the team was fast and friendly during your visit. We really appreciate you taking the time to share that!

- Dragonfly - PCH

Dragonfly - PCH

The only mechanics we will let touch our car. Helpful and honest, highly recommend!

Honest and helpful service means everything when it comes to car care... Tina, we're honored to be the only ones you trust with your vehicle. Your recommendation truly speaks volumes!

- Dragonfly - PCH

Dragonfly - PCH

Amazing services, everything was explained thoroughly and pictures were also provided. I definitely recommend their services.

Gaby, it’s great to hear the clear explanations and photos helped you feel confident in the service. We appreciate you recommending us like that!

- Dragonfly - PCH

Dragonfly - PCH

Absolute pure specialist!

Thank you, Free! We’re thrilled you found Dragonfly Automotive to be true specialists. We appreciate your support and look forward to welcoming you back. -Luis

- Dragonfly - PCH
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